Business and Operations Quality Management 1 - #7522161

• Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback
• Ensures KPIs are established and monitored to meet the business targets
• Identifies opportunities to continually improve business performance supporting the continuous improvement efforts
• Maintains accurate and relevant reporting or documentation as required to include inspection reports and documenatations, central reports, customer reports, department reports, quality documents, templates and business presentations
• Identifies and anticipates business risks
• Manages through local register, host, lead or participation in audits from internal or external organisations in the delivery of successful scheme/customer accreditations (PCI, ISO9001, CQM etc)
• Ensures that suitable inspections, audit and control activity is carried out by all levels of management and supervision in the delivery of business performance through use of the audit register
• Manages the tracking and resolution of all relevant customer complaints and non-conformances
• Supports the process owner in organising cross-functional teams to investigate, identify root cause, implement and report on suitable corrective actions that will satisfy customer, third party or audit requirements
• Communicates effectively with customer, cuppliers and other external bodies as required
• Supports the business to ensure teams are appropriately trained, skilled and motivated to perform to a high standard of delivery in line with quality systems and processes
• Defines middle and long term quality improvement plans
• Owns accountability for the correct deployment of corporate QMS rules within the business
• Supports process owners in IDEMIA processes deployment
• Owns accountability for customer complaints management effectiveness
• Coordinates the functioning of the Quality Team
• Steers improvement or action plans
• Supports team on significant complaints and challenges
• Manages generally experienced or senior professionals who exercise latitude and independence in assignments
• Applies process definition, improvement and design methodologies to identify, analyse and improve business processes and quality management systems to improve quality, reduce costs, increase efficiencies or productivity, increase customer satisfaction etc.
• Owns responsibility for ensuring quality teams are appropriately trained, skilled and motivated to perform to a high standard of delivery
• Owns eventually responsibility for the delivery of large projects or processes within the quality function
• Escalates points for problems which are typically difficult to moderately complex
• Owns responsibility for the management of quality budget
• Stops any processes or deliveries that do not comply with applicable requirements (regulation, contractual, standards, interested parties; etc.) at local sites

Profesional en Ingeniería o carreras afines. Requerido Postgrado: Especialización y/o Maestría con Ingles B2.

Experiencia en las áreas de Calidad, Ingeniería y HSE, Áreas de producción o service, Sistemas integrados de Gestió y realización, manejo de auditorías, experiencia mayor a 5 años en el sector Automotriz.

Formación Complementaria:

Conocimiento de los Sistemas de Gestión (Calidad, Seguridad y Medio Ambiente)
• Auditor Interno HSEQ
• Normas ISO 9001:2015; ISO 45001:2018, ISO 14001:2015, ISO 50001:2018 / NTC 50001:2019
• Conocimientos básicos en gestión de la Energía o en eficiencia energética.

Habilidades Técnicas
• Capacidad de análisis.
• Metodologías asociadas a PHVA, PFMEA, 8D
• Herramientas de Calidad, Análisis de causa
• Conocimiento de estructuras para la fabricación de tarjetas financieras

Habilidades Blandas
• Trabajo en equipo
• Orientación al logro/ Estrategia
• Comunicación asertiva
• Solución de Problemas
• Liderazgo

Horario: Lunes a Viernes 7:00 AM A 5:00 PM

Acopi-Yumbo, Presencial

Health insurance.

Life insurance.

Food bonus.

Transportation bonus.

Extra-legal bonuses.