Contract Processing Specialist - #2812176

Ellucian


Fecha: 24/06/2022
Ciudad: La Calera, Cundinamarca
Tipo de contrato: Tiempo completo
Ellucian
Together we are powering the future of Higher Education

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.


Job Responsibilities:

  • Monitor the order management email in-box to include self-assigning emails to and ensuring that internal/external customer emails are handled in a professional and timely manner;
  • Process contracts and adjustments through Salesforce in a timely and efficient manner upon contract execution;
  • Communicate effectively with coworkers and customers regarding the status of executed contracts, including any issues or discrepancies;
  • Provide support to other team members during peak time.
  • Assist with ad-hoc requests and projects.


Required Skills/Knowledge/Experience:

  • 1 to 3 years’ experience in order/contract/business management;
  • Strong attention to detail;
  • Ability to prioritize multiple tasks in order to meet tight deadlines is critical;
  • Excellent investigation skills and the ability to solve complex problems while providing excellent customer service to both internal and external customers;
  • Self-motivated with desire to work in a team environment;
  • Accountability for deliverables;
  • Superior assertiveness and diplomacy skills;
  • Proactive positive attitude in a fast-paced environment;
  • Excellent analytical skills,
  • Effective written and oral communication skills;
  • Strong interpersonal skills


Desired Skills/Knowledge/Experience
:

  • Salesforce experience is – desired;
  • DocuSignCLM experience is – desired;
  • Excellent writing and communication skills - required;
  • Knowledge of the Software Licensing industry is a plus.


#LI-MH1
#LI-Remote


Additional Information:

Req ID: 4916
Hiring Type: Full - Time
Level of Experience: Entry-Level
Remote: Yes
Travel Required: None

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